![]() You can also select all the text in the editor bedore sending an email and choosing the default font for the text so to prevent situations of two different fonts in the email text appearing. I will also ask them to create some logic that allows using custom fonts in the email editor from the actions dashboard and in the CTI panel. This is a bug that our R&D team is aware of and I will also ask them to review this bug so they could fix it in one of nearest releases. Please also note that once you select the default font the "Open Sans" font will be displayed. In this case we can select another font and type text using another font:Īnd then select the "Default" font from the list:Īnd continue using the default font for this template (that is my custom Tangerine font that I used during the template creation).Ģ) from the CTI panel and the behavior here is the similar to the behavior of the editor in actions dashboard. There will be two ways to use the created template for regular (not bulk) email sending:ġ) from the "Actions dashboard" of some section (in this case the template will be available under the actions dashboard for the section that is specified as a macro source in the template settings and this template won't be available in the CTI panel). To address these issues, make sure you are using the correct version of the font, check if the settings are the same on both servers, make sure the fonts are located in the same place, and clear the browser cache. If this is a self-hosted font, it may be necessary to modify the hosting settings of the font to allow access from other domains (perhaps by adding the instance address of Creatio to the Allowed domains list). This can cause the font to not change when you switch to the other site. ![]() ![]() Size Cursive à in Script > School 2,719,583 downloads (259. ![]() For example, if one site is working with custom fonts over HTTP, and another is over HTTPS, this can affect how the fonts are displayed on the site.ĭifferent font locations: It's possible that the fonts are not located in the same place on two different servers, and this can cause issues with loading the fonts on one of the sites.Ĭaching: If the font is added to one site, and then you add it to another, the browser may have a cached copy of the old version of the font. Cursive Font English Français Español Deutsch Italiano Português. Therefore, depending on which version of IIS your sites are running on, you should use the corresponding version of the custom font.ĭifferent IIS settings: Another possible issue is different IIS settings on different sites. Here are a few possible reasons:ĭifferent versions of IIS: If the two sites you are configuring the custom font for are running on different versions of IIS, this can cause compatibility issues. There are several possible reasons why a custom font added to IIS for Fast Reports may work for one site but not for another, even with the same settings. ![]()
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